Frequently Asked Questions

Book directly through our website for the best rates and added benefits, or find us on Booking.com and Airbnb. Direct is always better. We’ll make it worth your while.

Yes, instantly. You’ll receive a confirmation email with your booking details and everything you need for arrival. No waiting around.

Depends on the rate you chose. Flexible rates can be changed, non-refundable rates can’t. Check your confirmation for the specifics, it’s all in there.

From 3:00 pm. Need to get in earlier? Early check-in is available for a small fee, subject to availability, just request it when booking or get in touch ahead of arrival.

No. And that’s intentional. The View runs on a fully digital check-in system, you’ll receive all your access details before arrival and go straight to your room. No queuing, no waiting, no awkward small talk at a desk.

Any time you like. Our keyless entry system runs 24/7, so your room is ready whenever you are.

Our support team is available around the clock. Message or call us and we’ll get it sorted, remotely, quickly, and without fuss.

Not in the traditional sense, there’s no reception team walking the corridors. But our team is available remotely 24/7. Need something? We’re there. Don’t need anything? We’ll leave you to it.

Phone or message, all the contact details are in your check-in instructions. We’re never far away.

Yes. Fast, reliable WiFi in every room, good enough for streaming, video calls, and a full working day.

Every room has a kitchenette. Pick up supplies locally, make your own breakfast, keep things flexible. It’s your stay, use it however works for you.

For shorter stays, daily housekeeping isn’t included as standard but can be arranged. For longer stays, scheduled cleaning is included. Just ask, and we’ll sort it.

By 10:00 am. Need longer? Late check-out is available for a small fee, subject to availability.

There is no reception. Simply leave your room before check-out time, and you’re done. No forms, no key handbacks, no goodbye queue.

Yes, free on-site parking. Full details will be sent before your arrival, so you know exactly where to go.

Yes. Several rooms can accommodate additional guests or cots, the Maya Suite, in particular, is built for families. Check individual room details when booking.

Yes. We have a fully accessible ground-floor room, same quality, same sea views, step-free throughout. If you have specific requirements, get in touch before booking, and we’ll make sure it works for you.

We’d argue the opposite. No reception means no waiting, no being handed a laminated card, and no checkout queue at 9:55am. Our team is available 24/7, just not physically standing in a corridor. Personal when you need it. Out of the way when you don’t.

Yes, guests get access to a digital guide covering everything from room info and local recommendations to add-ons and extras. Everything in one place, on your phone, before you even arrive.

Yes. Early check-in, late check-out, upgrades, and additional services can all be added. Details are in your guest guide.

Right on Thurso beach, on the North Coast 500 route, with views across the Pentland Firth to Orkney on a clear day. Formerly The Marine Inn, now significantly better.

Plenty. Coastal walks, world-class cold-water surfing, wildlife spotting, Dunnet Head, the most northerly point of mainland UK, and easy access to the rest of the NC500. We’ll send you a full local guide before you arrive.

It’s one of the best on the route. Right on the coast, flexible check-in, and a proper bed rather than a rushed overnight. Plan a night or two, you’ll want the time.

We’ll give you the full list in your guest guide.

Yes. Weekly and monthly rates are available, built for contractors, remote workers, and anyone who needs a proper base on the north coast rather than a series of one-night stops.

Every room has fast WiFi and a workspace-friendly layout. The Signature Sea View King and the Maya Suite both have dedicated workspace setups if that’s a priority.

Yes, scheduled housekeeping is included for extended stays. You focus on the work, we’ll handle the rest.